Vision: To make the Citizens Affairs Division a distinguished model in providing administrative and humanitarian services to citizens, reflecting the college's values, promoting a positive work environment, and keeping pace with modern administrative developments.
Mission: The Citizens Affairs Division strives to provide high-quality services to citizens among the college's staff and visitors, through effective response to their needs, facilitating procedures, and building effective bridges of communication between the citizen and the institution, ensuring transparency and mutual respect.
Goals:
Enhancing the efficiency and quality of services provided to citizens within the college.
Facilitating and simplifying administrative procedures to improve the visitors' experience.
Achieving effective communication between citizens and the college's various departments.
Spreading a culture of public service based on respect, responsibility, and professionalism.
Receiving citizens' complaints and suggestions and handling them in an institutional and effective manner.
Supporting initiatives that focus on improving services and achieving citizens' satisfaction.
